KPMG Senior Associate, Systems Administrator in Saint Louis, Missouri
Business Title: Senior Associate, Systems Administrator
Requisition Number: 66154
Function: Business Support Services
Area of Interest: Information Technology
City: Saint Louis
The fastest growing Big Four professional services firm in the U.S., KPMG is known for being a great place to work and build a career. We provide audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.
KPMG is currently seeking a Senior Associate, System Administrator to join our KPMG Technology Organization.
Provide level 2 platform support
Contribute to the overall ITSM Tools strategy for the KPMG Technology organization and monitor the operational data changes and configuration of the ITSM platforms
Act as the Release Management coordinator for all system Upgrades, Testing and Development activities
Create and maintain the administration of Group/User/Role(s) on the ITSM platforms
Monitor systems performance and processes, to maintain within the stated KPIs
Maintain current Legacy ITSM Platform Support activities on BMC Remedy ARS
Three years of experience in ITSM Tools/Platform support
Two years experience as a ServiceNow Administrator
Bachelor's degree from an accredited college/university or equivalent work experience
ITIL Foundation certified or related experience
ServiceNow Certified System Administrator or related experience
BMC Remedy ARS administration experience a plus
KPMG offers a comprehensive compensation and benefits package. KPMG, an equal opportunity employer/disability/veteran. KPMG maintains a drug-free workplace. KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192). No phone calls or agencies please.