KPMG Manager, Cloud Services in Saint Louis, Missouri

Business Title: Manager, Cloud Services

Requisition Number: 65965

Function: Business Support Services

Area of Interest: Information Technology

State: MO

City: Saint Louis

Description:

The fastest growing Big Four professional services firm in the U.S., KPMG is known for being a great place to work and build a career. We provide audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager, Cloud Services to join our KPMG Technology Organization.

Responsibilities:

  • Manage coordination, operational scheduling and support for Cloud Operations teams to execute Cloud Solutions and represent Technical Operations to all stakeholders

  • Manage Operational Communications and Relationship Management by acting as primary customer interface for Cloud Technology requests for assistance and information; engage subject matter experts as needed, provide guidance and educate customers on Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as Service (SaaS) delivery models

  • Provide high level cost and resource estimates for Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as Service (SaaS) offerings

  • Interface with customers to handle requests for information from Technical Operations Teams. Request intake and requirements gathering (Internal and external); engage Subject Matter Experts from related Technical Operations and Services Teams

  • Acts as a trusted advisor to clients; ensures the efficiency of Infrastructure requests and manage customer driven, Infrastructure projects; create Cloud documentation of technical implementation plans; represent Cloud Operations to all stakeholders

Qualifications:

  • Minimum five years of IT service delivery experience in solutions delivery, project management and IT Operations

  • Bachelor's degree from an accredited college or university

  • Strong project management skills with experience executing multiple projects from definition through implementation, involving internal personnel and consultants

  • Comprehensive knowledge of Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as Service (SaaS) across multiple cloud providers, IT Security, software development, and infrastructure deployment methodologies and industry best practices

  • Ability to quickly acquire new knowledge regarding technology; ability to participate in resource planning processes based on defined organizational plans

  • Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority; must be able to prioritize, delegate and foster the development of high performance teams to lead/support an environment driven by customer service and team work; strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously

KPMG offers a comprehensive compensation and benefits package. KPMG, an equal opportunity employer/disability/veteran. KPMG maintains a drug-free workplace. KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192). No phone calls or agencies please.

GL: 4

GF: 15310