KPMG Infrastructure Operations Manager in Dallas, Texas

Business Title: Infrastructure Operations Manager

Requisition Number: 67076

Function: Business Support Services

Area of Interest: Information Technology

State: TX

City: Dallas

Description:

The fastest growing Big Four professional services firm in the U.S., KPMG is known for being a great place to work and build a career. We provide audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking an Infrastructure Operations Manager, to join our Global IT Organization.

Responsibilities:

  • Provide support services including all day to day management and support of activities related to the data centers, hosting and network environments, cloud, data storage, and infrastructure systems

  • Manage the policies being applied to mobile devices, helping to ensure the health of the Mobile Device Management (MDM) service, and manage the changes to the MDM infrastructure

  • Serve as part of 3rd level escalation for Vendor Management, administration and process management such as change assignment activities, operational reports, service request fulfillment, capacity management, and problem and incident management

  • Lead and provide in-depth problem analysis, troubleshooting, and coordination and deliver resolutions as a 2nd or 3rd level subject matter technical specialist

  • Serve as subject matter expert on infrastructure technologies within the KPMG Global and Regional Datacenters for Global Application owners and provide measurement and reporting information on capacity in conjunction with application owners and outsourced partners

  • Work and coordinate with vendors and outsourcing partners, helping ensure that work is delivered on-time, secure, and with the right quality aligned to KPMG Standards

Qualifications:

  • Minimum of five years of experience working with Infrastructure enterprise technologies such as datacenter technology, storage and Windows servers, cloud, authentication solutions, and disaster recovery virtualization with a strong understanding of technology architecture in an enterprise environment

  • Minimum of four years of experience with Microsoft products: Azure, Office 365, Mobile Iron, Intune, Windows Server, Microsoft Internet Information Server, Terminal Server, PowerShell, and virtualization

  • Bachelor's degree from an accredited college or university; Professional Technology Certification(s) such as MCSE, MCP, CCIE preferred

  • Experience working in a multi-cultural and multi-vendor environment in a multi-discipline team in multiple country locations with sound knowledge in building effective working relationships

  • Experience with deploying and supporting large scale infrastructures and applications

  • Possess a valid passport and able to travel to Global locations periodically on business assignment

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, or other legally protected status. KPMG maintains a drug-free workplace. KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192). No phone calls or agencies please.

GL: 4

GF: 15313