KPMG Temporary Windows 10 Migration Technician in Boston, Massachusetts
Business Title: Temporary Windows 10 Migration Technician
Requisition Number: 66222
Function: Business Support Services
Area of Interest: Information Technology
The fastest growing Big Four professional services firm in the U.S., KPMG is known for being a great place to work and build a career. We provide audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.
KPMG is currently seeking a Temporary Windows 10 Migration Technician to join our KPMG Technology Organization.
Provide first and second-level support for the upgrade to Windows 10
Participate in device collection, configuration, and upgrade of client endpoint devices
Ensure all steps for a successful upgrade of multiple laptops on a daily basis
Work with each client to ensure checklist items are completed and that the laptops are issue-free
Responsible for receipt, configuration, and delivery of new equipment, where applicable
Perform move/add/changes in local office; perform asset disposal process and liaise with vendor to schedule pick-ups
Minimum one year of experience in Helpdesk support and Customer Service Support
Bachelor's Degree from an accredited college/university or equivalent work experience
Basic troubleshooting and technical support knowledge of laptops and desktops
Strong knowledge of MS Office Product Suite including 2013, Windows 7and Windows 10 Operating System support and troubleshooting
Ability to function in a fast-paced, high energy environment
Strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work; ability to build productive relationships with peers
KPMG offers a comprehensive compensation and benefits package. KPMG, an equal opportunity employer/disability/veteran. KPMG maintains a drug-free workplace. KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192). No phone calls or agencies please.